The CONNECT Administration Guide assumes the initial account setup has already been completed. For details regarding the initial account setup, please consult the IDM Administrator Guide.
If Single Sign On (SSO) is used, the steps below are not required. Please contact your local IT Administrator for SSO login instructions.
New users are added on the IDM tab of the solution. This process is covered in detail in the IDM Administration Guide, however as part of this process a user name and password can be entered manually, or an email can be sent to the user allowing them to create their own user name and password.
A sample registration email can be seen below. The new user will click the link in order to register (create a user name and password).
The user is able to register by clicking the link in the email.
The default site address or URL for CONNECT is: https://registration.symmetry.net. This URL is typically changed as part of the initial account setup, where “registration” is replaced with a customer-specific sub-domain name. For the purposes of this guide, we will use the sub-domain of “training”. In our example the URL to log into CONNECT would be: https://training.symmetry.net.
Please use your customer specific URL to log into CONNECT. This guide uses https://training.symmetry.net as an example only.
If GUEST is part of the system, then the default landing page is the GUEST Dashboard page.
The user may also see a “GUEST” tab if Symmetry GUEST is in use by the customer. GUEST is a separate application and is covered in a separate Administration Guide.
Menu | Description |
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IDM | Submenus within the IDM tab enable a system administrator to add and manage users, as well as configure certain aspects of the application including adding Companies and Buildings to the system. Consult the IDM Administration Guide for more detail. |
CONNECT | Submenus on the CONNECT tab allow for access/credential requests, approval and assignment. The ability to conduct audits and run reports are also supported. Extensive configuration of all facets of the system are available under the Configuration submenu on the CONNECT tab. |
Menu | Description |
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Dashboard | The dashboard is configurable, displaying different data based on the user role of the user that is currently logged in. The dashboard typically provides summarized information of interest to the user, such as the status of current audits, upcoming access & credential expirations, access groups that need to be assigned to an approver/rule etc. |
My Audits | Access Control Representative (ACR) Users are able to complete their scheduled area audits on the “My Audits” page of the solution. |
Identities | The Identities page is used to manage Credentials (access cards) and Access Rights for Identities (users). |
My Groups | ACR users are able to view the Access Groups assigned to them on the “My Groups” page, allowing the ACR to see a list of all Identities assigned to each group, along with the number of readers and managers for the group. |
Reports | Users with reporting privileges are able to run various reports related to different aspects of the system. |
Configuration | All configuration is conducted within the Configuration sub-menu. |
Access Control Manager (ACRM) | Access Control Managers (ACRM’s) are able to manage the ACR’s and the Access Groups assigned to them on the ACRM page. |
Requests | Access & Credentials are requested and approved under the “Requests” sub-menu. |
Translate Icon (only visible to administrators) is used for language translations. Note: English is the only language currently available within the solution. | |
“Proxy” button is used to impersonate various users in the system for the purposes of completing their tasks if they are unavailable. Only available to specific users and all actions taken while impersonating another user are clearly visible in the reports. | |
Toggle to full-screen mode. Press the same button to exit the full-screen mode. |