Getting Started
Initial Account Setup
Supported Browsers
IDM
Setting up SSO
Adding Identities into IDM
CONNECT
Logging into CONNECT for the First Time
Setting up ACRs and ACRMs
Setting up Photo ID Roles
Setting up Rules
Setting up Audits
Requesting a new Credential
Requesting Access
GUEST
Logging into GUEST for the First Time
Visitor Registration
Reception Desk - Visitor Check-In and Check-Out
Self-Registration Kiosk
CONNECT
Dashboard
My Audits
Identities
My Groups
Reports
Configuration
Access Control
Access Groups
Access Request
Audit
Badges
Credential
Dashboard
General
Notifications
Credential Request
Roles
Rules
Access Control Manager (ACRM)
Requests
Guest
Dashboard
My Visits
Reception
Reports
Visit Approval
Visitor Information
New Visit
Configuration
Access Control
Badge Configuration
Credential Scanner
Guard Assist
Lobbies
Policy Management
Notification
QR Code Scanner
User Roles
Screen Configuration
Self-Registration
System
User Defined Fields
Visit Approval
Visit Type Configuration
Visit Delegation
Capture Photos at Check In
IDM
IDM
Uploads
Reports
Watchlist
System Configuration
Building Management
Company Management
Settings
Shared Access Signatures
Notifications
SSO Settings
Screen Configuration
Theme Settings
User Defined Fields
IDM Importer
Partition Data by Company
Identity Expiration
SMTP Configuration
Integrations
Calendar Integration
PublicAPI
Authentication
Access Groups Operations
Building Operations
Credentials Operations
Identities Operations
Companies Operations
Reporting Operations
PACS Status Operations
Visit Operations
Visitor Operations
On-Premise Installations
Server Components
Requirements for Installation
Server Maintenance
Application Monitoring and Troubleshooting
Additional Information
High-level Overview of a hosted GUEST system
Shutdown Procedure
Startup Procedure
Wallet Configuraiton
Utilities
Symmetry Integration Client
IDM Importer
Installation
Configuring
Print Utility
Scan Utility
Email Templates
CONNECT
Access Group Expiration - ACR Administrator
Access Group Expiration - ACR
Access Group Expiration - ACRM
Access Group Expiration - Identity
Access Group Use It or Lose It
Access Group Approved Content
Access Group Expiration - Admin
Access Request Confirmation Content
Access Request Expired Content
Access Request Rejected Content
Access Request Reminder Content
Credential Request Expiration Notification - Building Manager
Credential Request Expiration Notification - CONNECT Admin
Credential Request Expiration Notification - Identity
Credential Request Expiration Notification - Identity Manager
Credential Request Approved Content
Credential Request Confirmation Content
Credential Request Expired Content
Credential Request Rejected Content
Credential Request Reminder Content
Credential Request Submitted Content
Credential Request Submitted Content for Photo Tech
Audit Overdue Reminder
Audit Reminder
Audit Start
Guest
Unknown Visitor
Visit Approval Approver Missing Notification
Visit Approval Approver Notification
Visit Approval Approver Reminder Notification
Visit Approval Approver Escalation Notification
Visit Approval - Visit Denied
Visit Approval - Visit Approved
Visit Calendar Entry - Host
Visit Cancellation
Visit Day Threshold Reached
Visit Hour Threshold Reached
Visit Arrival
Potential Watchlist Match - Visitor Check In
Visit Departure
Potential Watchlist Match - Visitor Registration
Visitor Registration
Visit Welcome
Visit Reminder - Host
Visit Update
IDM
Identity Expiration Notification - Admin
Identity Expiration Notification - Tenant Manager
Identity Expiration Notification - Identity
Identity Expiration Notification - Identity Manager
Web User Invitation
Web User Update Credentials
Release Notes
1.17.0
1.18.0
1.19.0
1.19.1
1.19.5
1.21.0
1.21.1
1.21.2
1.22.0
1.24.1
1.24.2
1.25.1
1.26.0
1.26.1
1.26.2
1.26.4
1.26.5
1.27.0
1.27.1
1.28.0
1.28.1
1.28.2
1.28.4
1.28.6
1.29.1
1.29.1
1.30.0
1.31.0
1.33.3
1.31.6
1.31.9
1.33.0
1.33.1
1.33.20
1.33.30
1.33.40
1.33.50
1.34.10
1.35.10
1.36.0
1.37.0
>
On-Premise Installations
> Additional Information
Additional Information