Release Notes

Document Issue Level: Date Issued:
1.0 February 04, 2020
Product: Version Issued:
Symmetry CONNECT & GUEST 1.21.0

  (On-Premise Only) Responsible persons for upgrading On-Premise environments will be prompted to enter Twilio credentials when upgrading to 1.21.0. This is optional and can be skipped by pressing enter on each requested Twilio credential. If applicable the required Twilio credentials are; Authorisation Token, Secret Key and Twilio phone number. Ensure that the Twilio phone number is entered using the relevant international format. (+xx)123456**

(On-Premise Only) Customers who are upgrading to 1.21.0 will be prompted to create an Ansible password for encrypting sensitive data in Docker. This password will be required to view and or decrypt sensitive data within Docker. Please keep your Ansible password safe.

Introduction

This bulletin provides technical information on product improvements for Symmetry CONNECT & GUEST for both hosted and on-premise deployments, available in production from February 04, 2020.

New Functionality

  • Addition of manual address feature for Customer Registration and Building address in IDM.
  • On-Premise customers can now enter Twilio account details into the application in order to send text messages, responsible persons who manage On-Premise upgrades will be prompted.
  • Improved performance of scheduled credential and access expiration routines.
  • Improved performance on Check-in / Bulk Check-in.
  • Display of current product version in the bottom right corner of the application.
  • Additional option in Onboarding > Identity to cardholder mapping, Users can now Select all records on all pages.

Issues Addressed

  • FP149865 - Addressed an issue in REDIS allowing negative values in cache keys, which was impacting check-in functionality.
  • FP143999 - Addressed issues with CONNECT Audit suggestion filters, specifically for decision and remove.
  • FP131768 - Printing badges from the Self Registration Kiosk will now display Building name.
  • FP147378 - Issue resolved where various Access Codes in Access Requests were not being displayed or searchable. 
  • FP147147 - We resolved an issue where Access Activation dates set in the following month would not update the expiration date accordingly.
  • FP147892 - Customer specific fix has been generated to resolve duplicated identities in CONNECT.
  • FP148245 - Issue resolved for notification threshold values will now retain the assigned value.
  • FP148225 - Temp card issue resolved where cards are downloaded from Symmetry and convert card numbers to 0. Cards will now pull down the assigned value in Symmetry.
  • FP147508 - Applied a fix to check-in functionality where Access Rule configurations for Barcode 37 and Physical cards persist.
  • FP149260 - Fixed an issue with IDM importer where Manager employee number is not found, all Identity information will now be imported correctly.
  • Addressed issues with Visitors who have unsubscribed from emails and are still receiving emails. Unsubscribed visitors will no longer receive emails.
  • Addressed issues with selecting English UK as default language in either User preferences or at group level. If selected the User will no longer receive an unknown error.
  • For Symmetry waterfall configurations, we have removed checks on upstream for multi-card support.

Known Issues

  • PDF pagination numbering does not change when cycling through (x) pages.
  • Editing expiration dates for Access group assignments, that have already synced to Symmetry removes the access group name in the User Interface. To work around, save the edited expiration dates and the last persisted access group assignments will be displayed in User Interface.
  • Links in email notifications to process credential requests are not getting redirected to the manage credential request page where the application has no sub-domain name. To work around, configure the system with a sub-domain and email link will work correctly and direct to the Manage Access Request page.
  • Unable to select multiple visits for approval by an admin through pagination. The page may freeze upon use of the Multiple Approve button. To workaround, multi select for the page selected and approve for those visits only from the single page of selection.
  • ACRM/ACR proxy by admin is displaying exceptions when selecting Audit Pie charts from CONNECT Dashboard. ACRM/ACR retain functional behavior for Audit pie chart selection.
  • ACRM/ACR proxy by admin will throw exceptions when navigating between GUEST and CONNECT.
  • Identity Credentials Report attributes will be deleted from fields if drop-down is selected during editable phase of report generation. Ensure that report is generated before selecting the Dropdown icon.
  • Complete identity extract report occasionally displays -1 hours on expiry date - A fix will be issued in a future major release.

Please refer to Amag Technology Software License Agreement which is available from the following link: https://www.amag.com/software-licence-agreement

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