Release Notes

Document Issue Level: Date Issued:
1.0 June 2020
Product: Version Issued:
Symmetry CONNECT & GUEST 1.25.1

Introduction

This bulletin provides technical information on product improvements for Symmetry CONNECT & GUEST for both hosted and on-premise deployments, available in production from 22 June 2020.

Customers must update the IDM Importer client version 2.0.3.24 that was updated in Release 1.24.1 if not done already. Failure to do so may prevent identities from being updated in IDM.

New Functionality

CONNECT

  • We have added a new feature to handle updates to Identities (Deleted / Terminated / Expired) that are subject to Active Audits. Identity states will be accurately reflected against the ‘My Audits’ page and all relevant Audit Reports.
  • Updates to Identities (Deleted / Terminated / Expired) that are subject to a completed Audit will not affect ‘My Audits’ or relevant Audit Reports.
  • Updates to Access Group names will be accurately reflected against active audits. Completed Audits will not be affected.
  • Access Removed from an Identity who is subject to an active Audit will be shown as ‘Removed’ in Audit Reports. Access Removed from Identities that are subject to a completed Audits will not affect the Audit Reports.
  • Access Group transfers to another ACR will allow the subject ACR to complete Audits on Access Group(s) they manage. Audits completed by the previous ACR will still be accrately reflected in the Audit reports.
  • We have made improvements to the color scheming as well as the accuracy of data against the Audit Pie Chart in comparison to My Audits.

Installer / Ancilleries

  • Updated installer to be more User Friendly and Technical Documentation has been added to ./amag.sh
  • Updated view and functions added to the On-Premise application health dashboard for more intuitive and comprehensive system monitoring.
  • We have added a message partitioning capability to RabbitMQ which will allow for more precise message grouping.

Issues Addressed

  • FP151214 - Addressed an issue with Unpublished events measures have been put in place to check for unpublished events and republish as necessary.
  • FP146642 - Addressed an issue with report totals changing on completed Audits if an Identity is terminated. This has been addressed and report totals will only change on Identities subject to Active Audits.
  • FP147153 - Addressed an issue where a terminated ACR’s Audits would disappear until the next Audit Campaign. This has been addressed and Audits will be retained and responsibility will fall to the ACRM to complete.
  • FP149933 - Addressed an issue with Last Card Swipe date/time not updating on Active Audits. Last Card Swipes will now be accurately reflected in ‘My Audits’ and relevant Audit Reports.
  • FP151827- Addressed an issue with Audit decision filters. Decision to Remove will now accurately display correctly filtered Audit data in ‘My Audits’
  • FP152053 - Addressed an issue with the IDM Importer functionality. Updating Identity Manager information via the IDM Importer will now be accurately reflected in the Access Control System.
  • FP152458 - Addressed an issue with the Onboarding Multi-select function. Identity count will now accurately reflect the selected total of Cardholders.
  • FP152462 - Addressed an issue Onboarding filtering. First name filtering now accurately displays search criteria.
  • FP152684 - Addressed an issue with Receptionist / Host’s visibility of visits in other Buildings. Receptionists / Hosts designated to specific Buildings will only be able to view and control Visits associated to their own Building.
  • FP150729 - Addressed an issue with Identity information updates not being reflected in specific CONNECT reports. Updates to Identity information will now be accurately reflected in the Upcoming Card and Access Expirations Report.
  • FP152223 - Addressed an issue with credential expiration dates not appearing in specific CONNECT reports. Adding expiration dates to new and existing credentials will be accurately reflected in the CONNECT Activity Report.
  • Addressed an issue with Twilio approval/Denial SMS notifications not being received for unannounced Visit Host confirmations. This has been resolved.
  • Addressed a time synchronisation issue which stopped Visits from being displayed in Self registration - ‘Find My Visit’. This has been fixed and now fully functions regardless of the time visits are requested in a 24 hour period.

Known Issues

  • After completion of ‘Define New Visitor’ from the Unknown Visitor link (Calendar Integration) the user is not automatically re-directed to the default GUEST view. The work around is to manually navigate back to GUEST until a fix is put in place in the next major release.
  • PDF pagination numbering does not change when cycling through (x) pages for Policies.
  • ACRM/ACR proxy by admin is displaying exceptions when selecting Audit Pie charts from CONNECT Dashboard. ACRM/ACR retain functional behavior for Audit pie chart selection.
  • ACRM/ACR proxy by admin will throw exceptions when navigating between GUEST and CONNECT.
  • Identity Credentials Report attributes will be deleted from fields if drop-down is selected during editable phase of report generation. Ensure that report is generated before selecting the Drop down icon.

Please refer to Amag Technology Software License Agreement which is available from the following link: https://www.amag.com/software-licence-agreement

© G4S Technology Limited 2020