Release Notes

Document Issue Level: Date Issued:
1.0 April, 2021
Product: Version Issued:
Symmetry CONNECT & GUEST 1.33.0

Customers are advised to update their Amag.Symmetry.Clients to the latest version 5.0.2.365 for Public-API enhancements.

Introduction

This bulletin provides technical information on product improvements for Symmetry CONNECT & GUEST for both hosted and on-premise deployments, available in production from April 2021

New Functionality

Application

  • In preparation for the On-Boarding of some of our International Customers, we have Globalized the application to allow for multiple languages to be used across the system.

Public-API - (Requries Amag.Symmetry Client 5.0.2.365)

  • We have added the following REST API calls to our Public-API suite;
    • IDM
      • Add / Edit / Update / Get - Company
      • Add / Edit / Update / Get - Building
      • Add / Edit - Identities with UDFs
    • GUEST
      • Add / Edit / Get - Visitors
      • Add / Edit / Get / Delete - Visits
    • CONNECT
      • Add / Update / Remove - IDS Codes
      • Add / Update / Remove - Pin Codes
      • Get - Access Group by Name
      • Get - All Credentials for an Identity
      • Update - Identities Credential Activation / Deactivation Date
    • PACS (Physical Access Control System) Updates
      • Access Granted
      • Access Revoked
      • Identity Updated Information
      • Identity Updated Photo
      • Identity Updated Name
      • Identity Deleted
      • Identity Terminated
      • Identity Expired
      • Identity Suspended
      • Identity Synchronised

Issues Addressed

  • FP160356 - We have addressed an issue with the Approval flow for Access Requests. This has now been resolved.
  • FP159869 - We have addressed an issue with the IDM Importer timing out. We have made generic improvements to the overall performance of queries from the IDM Importer.
  • FP159980 - We have addressed an issue with Card Numbers being displayed as 0 for CONNECT Identities. This has now been resolved.
  • FP159941 - We have corrected a grammatical error in the Watchlist UI. This has now been resolved.
  • FP159764 - We have addressed an issue with Badge Templates printing in full page sizes from Connect/ Configuration/ Badges/ Templates. This has now been resolved.
  • FP159763 - Customer issue for Cert configurations have now been addressed.
  • FP159518 - Connect - We have addressed an issue with multiple Access Requests were being made where only 1 request should of persisted. This has now been resolved.
  • FP159505 - Replayed events to remove managed access groups from ACR after a CAC Crash. This has now been resolved.
  • FP159349 - We have addressed an issue with large amounts of duplicate photos were being uploaded via the IDM Importer. This has now been resolved.
  • FP159152 - Customer specific work to move the CDN from a local source to NFS. This has now been resolved.
  • FP159007 - We have made Security improvements to ensure Containers are restricted from acquiring new privileges-Docker
  • FP159010 - We have made further Security improvements to address Docker Vulnerabilities
  • FP159075 - We have addressed a Customer specific issues where Access Groups were not being displayed in Access Requests. This has now been resolved.
  • FP159049 - We have addressed an issue whereby credential searches were not returning results on expired credentials. This has now been resolved.
  • FP158989 - We have addressed a Customer specific issue whereby Access Requests we not being cleared from the approval queue, regardless of whether it was Accepted or Declined. This has now been resolved.
  • FP158873 - We have addressed an issue with the system not allowing apostrophes in email addresses. This has now been resolved.
  • FP158812 - We have addressed an issue with Badge Templates in CONNECT not displaying Credential Expiration dates as well as flipping first and last name ordering. This has now been resolved.
  • FP158741 We have addressed an issue regarding Card Reader information not showing for Access Codes in My Groups. This has now been resolved. We have addressed an issue with Employee numbers missing (mislabeled) from badge template database field selection dropdown. This has now been resolved.
  • FP158490 - We have addressed an issue whereby Building Addresses were not displaying correctly in IDM when using the google maps ape. This has now been resolved. We have addressed an issue whereby the CONNECT Access Report was not showing the Business Justification data that is entered on screen for Access Request approval or denial. This has now been resolved.
  • FP157742 - We have addressed an issue from the Public API where Users were unable to find employee numbers with special characters (+ only). This has now been resolved.
  • FP155996 - We have addressed an issue whereby Visitor information was not displaying the visitor name when attempting to Check-in via the Registration Queue on the Reception Tab. This has now been resolved.

Known Issues

  • GUEST - My Visits will not display UDFs on Visit Information for newly scheduled Visits, unless the Browser is refreshed. This has already been addressed as part of 1.33.1.
  • GUEST Search field will only allow Users to search on a maximum of two searchable words. In the future we will provide Users with the ability to search three search words. The work around at this time is to enter an ‘AND’ operator between each word to exceed a 2 word search.
  • After completion of ‘Define New Visitor’ from the Unknown Visitor link (Calendar Integration) the user is not automatically re-directed to the default GUEST view. The work around is to manually navigate back to GUEST until a fix is put in place in a future release
  • PDF pagination numbering does not change when cycling through (x) pages for Policies.
  • ACRM/ACR proxy by admin is displaying exceptions when selecting Audit Pie charts from CONNECT Dashboard. ACRM/ACR retain functional behaviour for Audit pie chart selection.
  • ACRM/ACR proxy by admin will throw exceptions when navigating between GUEST and CONNECT.
  • Identity Credentials Report attributes will be deleted from fields if drop-down is selected during editable phase of report generation. Ensure that report is generated before selecting the Drop down icon.
  • If a receptionist’s base building/company combination has a visit configuration without visit types, all the self registration kiosks activated with a code generated by the receptionist won’t be able to create any visits. This is a limitation of the current design of the kiosk and will be fixed in a future release. The work around for this issue is to either change the building/company of the receptionist to a combination that has a visit type, or to add a visit type to the current building/company combination used by the receptionist.

Please refer to Amag Technology Software License Agreement which is available from the following link: https://www.amag.com/software-licence-agreement

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