Release Notes

Document Issue Level: Date Issued:
1.0 April, 2021
Product: Version Issued:
Symmetry CONNECT & GUEST 1.33.20

Introduction

This bulletin provides technical information on product improvements for Symmetry CONNECT & GUEST for both hosted and on-premise deployments.

Issues Addressed

  • FP160096 - Fixed an issue where the building drop-down list when adding a new identity to IDM was not in alphabetical order. The dropdown list is now alphabetized correctly.
  • FP160659 - Addressed an issue where Identity photos would not get updated when attempting to update/upload duplicate photos via Connect/Request/Credentials. Now if a photo is uploaded matching an existing photo, the original matching photo will become the new default and will be updated in IDM and CONNECT.
  • Fixed an issue causing a delay in GUEST when installed on isolated networks due to the application attempting to connect to an external resource. All references to the resource have been removed and GUEST no longer hangs on isolated networks.

Known Issues

  • The value for ‘Default Language’ for UDFs in IDM will default back to English whenever a UDF is saved. This is a UI bug only and will not affect the language the UDF is displayed in. This will be fixed in the next release.
  • GUEST Search field will only allow Users to search on a maximum of two searchable words. In the future we will provide Users with the ability to search three search words. The work around at this time is to enter an ‘AND’ operator between each word to exceed a 2 word search.
  • After completion of ‘Define New Visitor’ from the Unknown Visitor link (Calendar Integration) the user is not automatically re-directed to the default GUEST view. The work around is to manually navigate back to GUEST until a fix is put in place in a future release.
  • PDF pagination numbering does not change when cycling through (x) pages for Policies.
  • ACRM/ACR proxy by admin is displaying exceptions when selecting Audit Pie charts from CONNECT Dashboard. ACRM/ACR retain functional behaviour for Audit pie chart selection.
  • ACRM/ACR proxy by admin will throw exceptions when navigating between GUEST and CONNECT.
  • Identity Credentials Report attributes will be deleted from fields if drop-down is selected during editable phase of report generation. Ensure that report is generated before selecting the Drop down icon.
  • If a receptionist’s base building/company combination has a visit configuration without visit types, all the self registration kiosks activated with a code generated by the receptionist won’t be able to create any visits. This is a limitation of the current design of the kiosk and will be fixed in a future release. The work around for this issue is to either change the building/company of the receptionist to a combination that has a visit type, or to add a visit type to the current building/company combination used by the receptionist.

Please refer to Amag Technology Software License Agreement which is available from the following link: https://www.amag.com/software-licence-agreement

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