Release Notes

Document Issue Level: Date Issued:
1.0 August, 2021
Product: Version Issued:
Symmetry CONNECT & GUEST 1.37.0

Introduction

This bulletin provides technical information on product improvements for Symmetry CONNECT & GUEST for both hosted and on-premise deployments.

New Functionality

IDM

  • We have added a new feature that allows an Identity Manager to select a delegate. Identity Manager Delegate can be configured in the identity manager’s profile and when configured can process Access and Credential Requests as well as Visit Approvals on behalf of the manager.

CONNECT

  • Support for the new Identity Manager Delegate has been added including:
    • The ability for an Identity Manager Delegate to respond in place of the Identity Manager in the Access or Credential request workflow.
    • Identity Manager and their delegate will both receive the workflow notifications.
    • Access Requests processed by a Manager Delegate will display as ‘On Behalf Of’ for the Identity’s Manager.
      • Access Request History: Requests Manage Access Requests click Add to History at bottom of modal: On behalf of {Manager}.
    • Credential Requests processed by a Manager Delegate will display as ‘On Behalf Of’ for the Identity’s Manager.
      • Credential Request: Requests Manage Credential Requests Updated by field: Add On behalf of {Manager}.
    • Manager Delegate activity to the CONNECT Activity Report for both Access and Credential Request Approvals.
  • A new configuration for ACRM/ACRs has been added to allow for the limitation of their ability to directly assign access to an identity and forcing the use of the Access-Request Workflow.
    • Location: CONNECT > Configuration > General > ACR/ACRM Access Rights
    • Options: ‘Delete only’ or ‘Add, Edit and Delete’

GUEST

  • Support for the new Identity Manager Delegate has been added for processing Visit Approvals.
    • Identity Manager and their delegate will both receive the same notification.
    • The Manager Delegates activity will be captured in the Visit Approval Report.

Known Issues

  • There is an issue where, if you edit the Self-Registration visit type definitions configuration in GUEST whilst logged into the self registration kiosk, the configuration updates are not visible.
  • There is an issue where a user may experience screen delays when switching between the front and the back of a two-sided badge template preview.

Please refer to Amag Technology Software License Agreement which is available from the following link: https://www.amag.com/software-licence-agreement

© G4S Technology Limited 2021