Release Notes

Document Issue Level: Date Issued:
1.0 October, 2020
Product: Version Issued:
Symmetry CONNECT & GUEST 1.28.1

Introduction

This bulletin provides technical information on product improvements for Symmetry CONNECT & GUEST for both hosted and on-premise deployments, available in production from October 2020.

Technical Information

  • On-Premise Customers who wish to upgrade Elastic Search via the installer, MUST remove all plugins (if utilised) prior to upgrade. The plugins can be reinstalled after the upgrade is complete. If Customers are not using plugins then no further action will be required to upgrade ElasticSearch

New Functionality

CONNECT

  • We have added the ability to create double-sided badge templates in CONNECT.
  • We have added the ability to print double-sided badges from CONNECT
  • We have added additional database fields for ‘Credential Expiration Date’, ‘Department’ and ‘Title’ for use in the CONNECT badge template editior.
  • We have added the ability to define CONNECT badge templates by Department. This can be done through the ‘Settings’ menu when editing a badge template.

Known Issues

  • Maximum advance pre-registered or Maximum visit length should not be set to 0 as this will stop Visits from being scheduled and Visitors from being checked in in from Self Registration.
  • After completion of ‘Define New Visitor’ from the Unknown Visitor link (Calendar Integration) the user is not automatically re-directed to the default GUEST view. The work around is to manually navigate back to GUEST until a fix is put in place in a future release.
  • PDF pagination numbering does not change when cycling through (x) pages for Policies.
  • ACRM/ACR proxy by admin is displaying exceptions when selecting Audit Pie charts from CONNECT Dashboard. ACRM/ACR retain functional behavior for Audit pie chart selection.
  • ACRM/ACR proxy by admin will throw exceptions when navigating between GUEST and CONNECT.
  • Identity Credentials Report attributes will be deleted from fields if drop-down is selected during editable phase of report generation. Ensure that report is generated before selecting the Drop down icon.
  • If a receptionist’s base building/company combination has a visit configuration without visit types, all the self registration kiosks activated with a code generated by the receptionist won’t be able to create any visits. This is a limitation of the current design of the kiosk and will be fixed in a future release. The work around for this issue is to either change the building/company of the receptionist to a combination that has a visit type, or to add a visit type to the current building/company combination used by the receptionist.

Please refer to Amag Technology Software License Agreement which is available from the following link: https://www.amag.com/software-licence-agreement

© G4S Technology Limited 2020