Release Notes

Document Issue Level: Date Issued:
1.0 June,, 2021
Product: Version Issued:
Symmetry CONNECT & GUEST 1.34.10

Reference to PACS (Physical Access Control System) required due to feature enhancements to Integrate to Non Symmetry Access Control Systems

Users are required to check their Docker versions using . If your version is 19.x.x You must run through: Option 6 (Infrastructure) > Option 2 (Upgrade Docker) prior to upgrade. This is to address vulnerabilities in infrastructure.

Introduction

This bulletin provides technical information on product improvements for Symmetry CONNECT & GUEST for both hosted and on-premise deployments.

New Functionality

GUEST

  • A new feature has been added to allow for Badge Templates defined in PACS to be associated with a Visitor when synced to PACS. This can be found in GUEST > Configuration > General > Badge Templates.
    • This will allow badge types to be synced with the access control system if the badge type matches. If the badge type does not match or is not used in the access control system, this field will serve as additional information about the record.
  • We have added a more informative placeholder for the General Filter used in My Visits, Reception, and the Visit Approval page.
  • We have update the Apple Wallet Link in VMS Welcome Emails to be a link instead of an attachment.

CONNECT

  • A new feature has been added to control the synchronization rules to PACS. This can be found in CONNECT > Configuration > General > Access Control Identity Sync.
    • This control will allow a user to set when an identity will be synced to the physical access control system (PACS). The options include:
      • Identity Only - Will sync an identity to the access control system when the identity is added to CONNECT regardless if a credential or access group has been assigned
      • Access Only - Will sync an identity to the access control system when an access group associated with the access control system is assigned, regardless of if a credential has been assigned.
      • Credential Only - Will sync an identity to the access control system when a credential is assigned to the identical regardless if an access group has been assigned.
      • Access and Credential - Will sync an identity to the access control system when both a credential and access group has been assigned an identity.
  • A new feature has been added to allow for Badge Templates defined in PACS to be associated with an Identity when synced to PACS. This can be found in CONNECT > Configuration > General > Badge Templates.
    • This will allow badge types to be synced with the access control system if the badge type matches. If the badge type does not match or is not used in the access control system, this field will serve as additional information about the record.
  • A new feature has been added to configure Polling to PACS in the event that Cards are Added/Removed from the PACS directly and not CONNECT. This can be found in CONNECT > Configuration > General > Access Control Synchronization.
    • This will allow for access cards to be added/removed at the access control system and synced up to CONNECT
  • A new feature has been added to allow Identity Matching via a configured Unique Identifier, in the event that Identity Id is not found or used. This can be found in CONNECT > Configuration > General > Identity Matching.
  • A new feature has been added that will allow notes to be entered in on the CONNECT Identity view and synced to Symmetries card holder notes.
  • A new feature has been added an auto-generated note to the CONNECT Identity view when an Identity is Expired/Suspended /Terminated.

Public API

  • We have added a feature in the Public Api to allow for the following
    • IDM
      • Add / Edit Building
      • Add / Edit Company
      • Add / Edit Tenants to Buildings
    • CONNECT
      • Add / Edit / Delete Notes from an Identity in CONNECT
    • GUEST
      • Add / Edit Visit
      • Add / Edit Visitor
      • Cancel Visit
      • PACS Status Reporting

Issues Addressed

  • An Issue has been addressed to handle system errors when Cards were assigned using the same number but differing Facility Codes.
  • FP157552 - Significant improvements have been made to address the potential vulnerabilities for NFS.
  • Performance improvements have been made to to the processing of SMS statuses.
  • Performance improvements have been made to Access Granted Card Read Events that come from PACS to CONNECT / CONNECT Reports.
  • We have improved on reporting for for handling Access Granted Checks in the Integration Support Report.

Known Issues

  • There is an issue where, if the print / scan utility configuration is incorrect, and then is subsequently fixed, SignalR cannot resolve the error naturally until its either restarted or initialized.
  • There is an issue where, if you edit the self registration visit type definitions configuration in GUEST whilst logged into the self registration kiosk, the configuration updates are not visible.
  • There is an issue where a user may experience screen delays when switching between the front and the back of a two-sided badge template preview.

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© G4S Technology Limited 2021