Release Notes

Document Issue Level: Date Issued:
1.1 January, 2021
Product: Version Issued:
Symmetry CONNECT & GUEST 1.30.0

There is now a new version of the amag.Symmetry.Client 4.2.1.340

Introduction

This bulletin provides technical information on product improvements for Symmetry CONNECT & GUEST for both hosted and on-premise deployments, available in production from January 2021

New Functionality

GUEST

  • QR codes can now be scanned by clicking the QR Scanning icon on the GUEST toolbar.
    • This will allow for the scanning of both the Registration QR Code and Credential QR code in the Visitor Welcome email.
    • The current ‘Always on’ method for QR code scanning will still work. Note: This will be removed in a future version..

CONNECT

  • Updated the CONNECT > Identities > Identity Information page to display all IDM Identity Fields. Please note:
    • Fields are only displayed if data has been entered.
    • Fields set to Hide in IDM > Configuration > Screen Configuration will not be displayed.
    • Fields are broken up into three sections to match IDM: Identity Details, Employment Details, and Addition Details.
    • Sections will expand and contract in an accordion manner (only one can be expanded at a time). This was done to prevent excess scrolling.

Installer

  • Added a way to specify the encyption method to be used for SMTP in GUEST/CONNECT. This can be changed via the ‘SecureSocketOptions’ option in IDM > Configuration > SMTP Configuration, or via the “Rotate Secrets” option in the installer.
    • Values include:
      • 0 - None = No encryption used.
      • 1 - Auto = The decision is made automatically.
      • 2 - SslOnConnect = The connection should use SSL or TLS encryption immediately.
      • 3 - StartTls = Elevates the connection to use TLS encryption immediately after reading the greeting and capabilities of the server. If the server does not support the STARTTLS extension, then the connection will fail and a NotSupportedException will be thrown.
      • 4 - StartTlsWhenAvailable = Elevates the connection to use TLS encryption immediately after reading the greeting and capabilities of the server, but only if the server supports the STARTTLS extension.
    • Existing installs of GUEST/CONNECT will continue to work as before without change.
  • Added the ability for the installer to update docker.
  • The installer now includes Git for offline installs of GUEST/CONNECT.

Issues Addressed

  • FP154833 - Fixed an issue when policy signatures where not showing up on the visitor check-in screen when the policy was signed via the self-registration portal.
  • FP157568 - Fixed an issue where a 500 error would occur when trying to delete an identity from Symmetry in the Onboarding screen.
  • FP157592 - Fixed an error that would occur when adding international building addresses in IDM via the Google API.
  • FP157594 - Fixed an issue where the access group assignment mapping page would show an incorrect number of ‘access groups left to configure’.
  • FP157599 - Fixed an issue where the Symmetry Integration Client would pull visitors from Symmetry visitor management during onboarding.

    This fix requires a new version of the Symmetry Integration Client to be downloaded.

  • FP157444 - Fixed an issue with IDM not recognising certain accented characters in Identity names.
  • Fixed an issue with the public API where POST requests to /credentials/history would incorrectly return a HTTP Status of 400.

Known Issues

  • After completion of ‘Define New Visitor’ from the Unknown Visitor link (Calendar Integration) the user is not automatically re-directed to the default GUEST view. The work around is to manually navigate back to GUEST until a fix is put in place in a future release.
  • PDF pagination numbering does not change when cycling through (x) pages for Policies.
  • ACRM/ACR proxy by admin is displaying exceptions when selecting Audit Pie charts from CONNECT Dashboard. ACRM/ACR retain functional behaviour for Audit pie chart selection.
  • ACRM/ACR proxy by admin will throw exceptions when navigating between GUEST and CONNECT.
  • Identity Credentials Report attributes will be deleted from fields if drop-down is selected during editable phase of report generation. Ensure that report is generated before selecting the Drop down icon.
  • If a receptionist’s base building/company combination has a visit configuration without visit types, all the self registration kiosks activated with a code generated by the receptionist won’t be able to create any visits. This is a limitation of the current design of the kiosk and will be fixed in a future release. The work around for this issue is to either change the building/company of the receptionist to a combination that has a visit type, or to add a visit type to the current building/company combination used by the receptionist.

Please refer to Amag Technology Software License Agreement which is available from the following link: https://www.amag.com/software-licence-agreement

© G4S Technology Limited 2020